Terms & Conditions

Last Updated: November 8, 2025

Please read these Terms of Service (“Terms”, “Terms of Service”) carefully before using the website (the “Service”) operated by Shark Window Cleaning (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.

SMS Text Message Terms of Service

By opting in to our SMS Text Message Service, you agree to receive text messages from Shark Window Cleaning related to updates, scheduling, customer care, and promotional offers.

You can cancel the SMS service at any time by texting “STOP” to the shortcode. Upon sending “STOP,” we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, simply sign up again, and we will resume sending messages.

If you experience issues with the messaging program, reply with HELP for more assistance, or contact us directly at [email protected] or (714) 410-6493.

Carriers are not liable for delayed or undelivered messages.
Message and data rates may apply. Message frequency may vary. For questions about your text or data plan, contact your wireless provider.

For privacy-related inquiries, please refer to our Privacy Policy.

Links To Other Websites

Our Service may contain links to third-party websites or services that are not owned or controlled by Shark Window Cleaning.

We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that Shark Window Cleaning shall not be responsible or liable, directly or indirectly, for any damage or loss caused by or in connection with the use of or reliance on such third-party content, goods, or services.

We strongly advise you to review the terms and conditions and privacy policies of any third-party websites or services that you visit.

Governing Law

These Terms shall be governed and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held invalid or unenforceable by a court, the remaining provisions will remain in effect.

These Terms constitute the entire agreement between us regarding our Service and supersede any prior agreements we may have regarding the Service.

Arbitration of Disputes

(a) The parties agree that any dispute or claim arising between them regarding this Agreement, including any dispute regarding the enforceability or applicability of this arbitration provision, shall be decided by neutral, binding arbitration conducted in Orange County, California.

The arbitrator shall be a retired judge, justice, or an attorney with at least ten (10) years of legal experience in the subject matter of this Agreement unless the parties agree otherwise. The arbitrator shall render an award in accordance with the substantive laws of California.

Arbitration shall be conducted in accordance with the rules and procedures of the American Arbitration Association (AAA), allowing for limited discovery. Judgment upon the award may be entered in any court with jurisdiction.

NOTICE: BY USING OUR SERVICE, YOU AGREE THAT ANY DISPUTE ARISING OUT OF THESE MATTERS WILL BE DECIDED BY NEUTRAL ARBITRATION. YOU ARE WAIVING ANY RIGHTS TO A COURT OR JURY TRIAL. IF YOU REFUSE TO SUBMIT TO ARBITRATION AFTER AGREEING TO THIS PROVISION, YOU MAY BE COMPELLED TO DO SO PURSUANT TO COURT ORDER.

YOUR AGREEMENT TO THIS PROVISION IS VOLUNTARY. IF YOU DO NOT WISH TO AGREE TO ARBITRATION, YOU MAY NOT USE OUR SERVICE.

Class Action Waiver

Any legal action or arbitration arising in connection with the use of our Service or this Agreement must be conducted on an individual basis.

This means that neither you nor we may join or consolidate claims by or against other customers, nor participate in any class action or private attorney general proceeding.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days’ notice prior to new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you must stop using the Service.

Contact Us

If you have any questions about these Terms, please contact us:

Shark Window Cleaning
Los Angeles & Orange County, CA
📞 (714) 410-6493